The 90-year-old woman has slammed Barker and Stonehouse after the company had expected her to construct the entire bed on her own. The elderly woma
The 90-year-old woman has slammed Barker and Stonehouse after the company had expected her to construct the entire bed on her own. The elderly woman even needed to pay £59 to have the bed delivered, but the delivery did not include the bed being built.
After explaining how old she was and the fact she lived alone, the company did offer to build the bed for an extra £49.
The 90-year-old has two children, two grandchildren and two great-grandchildren.
She said: “I bought an expensive bed, I thought I might as well – it will be the last bed I buy at my age won’t it.
“They said they drop the bed in the bedroom and that’s it.
“They said ‘due to the covid problem we aren’t assembling anything’.
“If they’re coming in and simply dumping the bed you would have as much chance of getting the virus from that as you would to make it up.
“They said it’s simple to make it up, it’s only about four screws.
“I said ‘look I’m 90, I live alone and there’s no way I could’.
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“It’s not that I’m squabbling about £49 – it’s the fact I wasn’t told when I purchased the bed.”
There was an attempt by the elderly woman for alternative arrangements to be made to ensure the bed could be built.
The woman, who has chosen to remain nameless, had asked if the bed could be delivered when their son and grandson were in the home.
However, the company said this would not be possible.
The great-grandmother then explained how the firm had said she could take back her £59 and have one of her own relatives collecting and building the bed, which the woman had said was “absolutely ridiculous”.
The stalemate for the building of the bed remains in place, but spare rooms means that the 90-year-old will still have a place to sleep until an agreement is made on what to do with the unbuilt bed.